Orders & Payments
How can I place an order?
Simply browse our products, add your favorite items to the cart, and proceed to checkout. Complete the payment process to confirm your order.
What payment methods do you accept?
We accept secure online payments through trusted payment gateways, including UPI, Debit Cards, Credit Cards, Net Banking, and other available payment options.
Will I receive an order confirmation?
Yes. Once your order is successfully placed, you will receive an order confirmation via email, SMS, or WhatsApp (where applicable).
Shipping & Delivery
How long does delivery take?
Estimated delivery times:
- Metro Cities: 3–7 business days
- Other Locations: 5–10 business days
- Remote Areas: 7–14 business days
Do you ship across India?
Yes, Almifa Perfume currently delivers products across India.
How can I track my order?
Tracking details will be shared after your order has been dispatched.
Returns & Refunds
Can I return a perfume or attar?
Due to hygiene and product safety reasons, opened or used fragrance products cannot be returned.
When can I request a return or replacement?
You may request a return or replacement if:
- The product is damaged during transit.
- The product is defective.
- The wrong item was delivered.
How long do refunds take?
Approved refunds are generally processed within 5–10 business days to the original payment method.
Products
Are your attars alcohol-free?
Most of our attars are non-alcoholic fragrance oils. Product-specific details are mentioned on the respective product pages.
How long do your fragrances last?
Fragrance longevity depends on skin type, weather conditions, storage, and fragrance composition. Many of our attars and perfumes are designed to provide long-lasting performance.
Are your fragrances suitable for both men and women?
We offer fragrances for men, women, and unisex preferences. Please check the product description for details.
Why may a fragrance smell different on different people?
Body chemistry, skin type, climate, and application method can affect how a fragrance smells and performs.
Customer Support
How can I contact Almifa Perfume?
Email: almifa.help@gmail.com
Phone/WhatsApp: +91-8100110121
Support Hours:
Monday–Saturday, 10:00 AM – 7:00 PM
Where is Almifa Perfume located?
15B, Manshatala Lane
Kolkata – 700023
West Bengal, India
Need More Help?
If you have any additional questions, please contact our customer support team. We are always happy to assist you.